Terms of Service
Effective Date: April 2026
These Terms of Service (“Terms”) govern your use of the Westerland Auto Glass Repair website and services. By using this website, requesting a quote, sending a message, or scheduling service with Westerland Auto Glass Repair (“Westerland Auto Glass,” “we,” “our,” or “us”), you agree to these Terms.
1. Services Provided
Westerland Auto Glass Repair provides auto glass services that may include windshield repair, windshield replacement, mobile auto glass service, and related vehicle glass services in Houston, Texas and surrounding areas.
All services are subject to technician availability, parts availability, service location, weather conditions, and final confirmation.
2. Quotes and Pricing
Any quote provided through the website, by phone, or by text message is an estimate based on the information you provide. Final pricing may vary if the actual vehicle, glass type, features, calibration requirements, damage condition, or requested service differs from the original information submitted.
We reserve the right to update pricing at any time before service is completed.
3. Scheduling and Appointment Requests
Submitting a contact form or requesting a quote does not guarantee an appointment. Your service appointment is only confirmed after direct communication and approval from our team.
We may reschedule or delay appointments due to weather, traffic, part availability, safety concerns, technician availability, or other business-related reasons.
4. Customer Responsibilities
By requesting service, you agree to:
- Provide accurate vehicle, contact, and location information
- Ensure the vehicle is safely accessible for service
- Remove personal belongings as needed from the work area
- Be available or have an authorized representative available at the time of service
- Inspect the work upon completion and raise any concerns promptly
5. Mobile Service Conditions
Mobile service is offered for customer convenience, but we reserve the right to determine whether a location is safe and suitable for installation or repair. If a location is not safe or practical, we may reschedule, relocate, or decline service.
6. Payment Terms
Payment is due at the time services are completed unless otherwise agreed in writing. We may accept cash, credit cards, or other approved forms of payment.
Failure to pay for completed services may result in collection efforts or other remedies allowed by law.
7. Warranty Disclaimer
Westerland Auto Glass Repair may offer workmanship or product warranties where stated. Any such warranty applies only to the specific terms communicated at the time of service.
Warranty coverage may be void if damage results from accidents, misuse, vandalism, structural vehicle issues, prior damage, or work performed by another party after our service.
8. No Guarantee of Website Availability
We aim to keep the website accurate and available, but we do not guarantee uninterrupted access, error-free content, or that all website information is always current or complete.
9. Limitation of Liability
To the fullest extent allowed by law, Westerland Auto Glass Repair shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or services.
Our total liability for any claim related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Westerland Auto Glass Repair from claims, damages, losses, or expenses arising out of your misuse of the website, inaccurate information you provide, or violation of these Terms.
11. Intellectual Property
All content on this website, including text, images, branding, graphics, and layout, is the property of Westerland Auto Glass Repair or its content providers and may not be copied, reproduced, or reused without permission.
12. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be handled in the appropriate courts located in Texas.
13. Changes to These Terms
We may update these Terms of Service at any time. Updated Terms will be posted on this page with a revised effective date.
14. Contact Information
For questions about these Terms of Service, please contact:
18103 Pelican Way Rd, Houston, TX 77084
Phone: 832-790-4334
Website: westerlandautoglassrepair.com