Privacy Policy

Effective Date: April 2026

Westerland Auto Glass Repair (“Westerland Auto Glass,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, phone calls, text messages, and service request forms.

This Privacy Policy explains what information we collect, how we use it, and what choices you may have regarding your information when you visit our website or contact us for auto glass repair and replacement services in Houston, TX and surrounding areas.

1. Information We Collect

We may collect the following types of information:

• Your name
• Your phone number
• Your email address, if provided
• Your ZIP code or service location
• Vehicle and service details you submit
• Any information you provide by phone, text, or website contact form
• Basic website usage data such as browser type, device type, IP address, and pages visited

2. How We Use Your Information

We may use your information to:

• Respond to quote requests and service inquiries
• Schedule auto glass repair or replacement appointments
• Communicate with you about your service request
• Provide customer support
• Improve our website, services, and customer experience
• Send service-related text messages or call updates
• Maintain business records and internal operations

3. Text Messages and Phone Communications

If you contact us by phone or text message, you consent to being contacted regarding your quote, appointment, or requested services. Message and data rates may apply depending on your mobile carrier.

We do not sell your phone number to third parties for marketing purposes.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information only in limited circumstances, such as:

• With service providers that help us operate our website or business
• When required by law, regulation, or legal process
• To protect our rights, property, safety, or prevent fraud
• As part of a business transfer, merger, or sale of assets

5. Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to understand how visitors use the site and to improve site performance. These tools may collect non-personal browsing information automatically.

You can usually modify your browser settings to refuse cookies, though some parts of the website may not function properly.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information you provide. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, including maps, review platforms, and external service providers. We are not responsible for the privacy practices or content of those third-party websites.

8. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Your Choices

You may contact us at any time to:

• Request access to the personal information you submitted
• Request corrections to your information
• Ask us to delete information when legally permitted
• Stop receiving text or phone follow-up communications

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact: